Avis Car Rentals FAQs
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USA
As a global rental car leader, Avis offers shared FAQ content for four different countries: U.S., Canada, Australia and New Zealand.
If you don't find the answer to your question on one of these sites, please search one of the others.
For the latest non-smoking policy, click here.
The Avis APP has GPS to direct the customer to the lot and bus stop. It also tracks where the buses are and gives a time frame of how long he bus will arrive. Tap on “Track the Bus” on the APP.
- Using the APP you tap on “My Car” at the bottom of the app.
- Tap “Unlock” or “Lock”
- Customer must enter their password or TouchID in order to flash the lights. This is the same password as avis.com
Proceed to the Preferred booth or desk for a new car assignment.
Proceed to the Preferred booth or desk for a new car assignment.
Additional drivers need to stop by the counter to fill out the additional driver form.
- Preferred customers renting at Connected Locations have the option to Exchange or Upgrade using the app.
- The App shows information of the assigned vehicle such as: make, model, color, year, MPG and how many passengers the car will accommodate.
- Tap “My Car” located at the bottom of the screen.
- Tap “Change Vehicle” below the car image.
- The “Confirm Vehicle” button is located to the left.
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